Returns & Refunds Policy
At AOHi, we stand by the quality of our charging technology and offer a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, you can return your undamaged product for a full refund within the specified timeframe.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the item in its original packaging, including all cables, manuals, and accessories that were included in the initial delivery.
Ship the Product
Affix the provided shipping label or address information to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing