Frequently Asked Questions
Everything you need to know about AOHi charging solutions and services.
What makes AOHi chargers different from standard chargers?
AOHi utilizes advanced GaN+ (Gallium Nitride) technology to provide higher efficiency, superior heat dissipation, and a much smaller form factor compared to traditional silicon-based chargers. Our products are designed to deliver the fastest possible charge while protecting your device's battery health.
How long does shipping take and which countries do you ship to?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Standard shipping usually takes 7-15 business days, while expedited options are available for faster delivery depending on your region.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund or exchange.
Do AOHi products come with a warranty?
Yes, all AOHi products come with an 18-month worry-free warranty. This covers any manufacturing defects or performance issues encountered during normal use. Please keep your order ID for warranty verification.
Are your chargers compatible with my specific device?
Our chargers use PD (Power Delivery) and QC (Quick Charge) protocols, making them compatible with a wide range of devices including iPhones, Samsung Galaxy phones, MacBooks, iPads, Nintendo Switch, and most USB-C powered laptops.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping destination to ensure a secure and convenient checkout process.